Who we are
Old Salem Solutions is a brand operated by Old Salem Management, LLC, a Kentucky limited liability company.
Information we may collect
We may collect information you choose to provide when you contact us by email, phone, or an enabled website form. This may include your name, email address, phone number, business name, service interests, and the contents of your message.
Our website host and related technical providers may also process basic technical information needed to deliver and secure the site, such as IP address, browser type, device type, requested pages, and access times.
How we use information
- Respond to questions and business inquiries.
- Evaluate whether our services may fit your needs.
- Operate, maintain, and secure the website.
- Comply with legal obligations and protect our rights.
Text Messaging (SMS)
If you provide your mobile number and agree to receive text messages, Old Salem Solutions may send you SMS messages related to your inquiry, appointments, service updates, support, follow-ups, and review requests. Message frequency varies. Message and data rates may apply.
Your mobile information and SMS consent are never shared with or sold to third parties or affiliates for their own marketing purposes. We share mobile information only with service providers that help us deliver these messages on our behalf, and only as needed to do so.
You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at info@oldsalemsolutions.com or 606-250-9800.
Sharing and sale of information
We do not sell personal information. We may share information with service providers that help us operate the website or communicate with you, when required by law, or when reasonably necessary to protect our rights, users, or business.
Cookies and analytics
This website uses Google Analytics to help us understand website traffic, page usage, referral sources, browser and device information, and general performance trends. Google Analytics may use cookies or similar technologies to collect this information. We do not currently use advertising cookies or targeted advertising tools on this website.
Data retention and security
We retain personal information only as long as reasonably necessary for the purpose for which it was collected, to maintain business records, or to meet legal obligations. We use reasonable administrative and technical measures to protect information, but no online system is completely secure.
Your privacy choices
You may ask us to review, correct, or delete personal information you provided to us. Depending on applicable law, additional rights may apply. To make a request, email info@oldsalemsolutions.com .
Children's privacy
This website is intended for business owners and adults. We do not knowingly collect personal information from children under 13.
Policy updates
We may update this policy as the website and our business practices change. The date above shows when this policy was last revised.
Contact us
Questions about this policy may be sent to info@oldsalemsolutions.com .