Laurel County
Small Business Systems in London, KY
Old Salem Solutions is based in London, helping Laurel County businesses build stronger websites, better follow-up, and the systems that keep operations running.
London & Southeastern Kentucky
What it takes to win business in London.
London is the Laurel County seat and the home base of Old Salem Solutions. As the commercial center of Southeastern Kentucky's I-75 corridor, London businesses range from professional offices and contractors to restaurants, auto shops, and retail, all dealing with the same challenges: outdated websites, missed follow-up, and operations that could run better with the right systems in place.
Because we are based right here, the work is not handed off to a call center three states away. When something needs a real conversation, we can have it in person. Laurel County's I-75 businesses compete with national chains for the same customers, and a sharp website, an accurate Google listing, and a steady stream of reviews are how a local shop holds its ground.
Based in London, KY · 606-250-9800
London business types we work with
Everything a London business gets with Advantage.
One monthly plan, not a menu to pick through. Every item on this list is included and set up around how your business actually runs.
Advantage Plan
$499/mo
The full system, connected and working together for London businesses. No contracts and no lock-in.
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Professional Website, Domain & Web Hosting
A stronger website with more room for services, offers, locations, and trust-building content.
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Service, Offer & Local SEO Pages
Dedicated pages built to help customers find you, where you serve, and find the right service.
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Google Business Profile Optimization
Clean up and improve the profile customers see when they find you on Google.
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Website Care & Updates
Ongoing support for content updates and keeping the site in good shape.
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CRM & Customer Pipeline
Track leads, customers, notes, status, and next steps in one organized place.
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Website Lead Capture
Connect forms and quote requests so new leads are easier to track and follow up with.
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Customer Message Hub
Keep form submissions, customer messages, and follow-up conversations organized in one place.
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Appointment & Estimate Scheduling
Let customers request calls, appointments, estimates, or consultations online.
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Business Email & Google Workspace *
Professional email, calendar, meetings, and file tools configured for your business.
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Review Request System
Make it easier to ask happy customers for reviews and build trust online.
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Email & Text Follow-Up *
Send customer updates, reminders, review requests, and lead follow-ups.
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Call Tracking & Business Calling *
Make and receive business calls through the CRM, with call history tied to customer records.
* May require third-party licensing, software, or phone/SMS pass-through costs, reviewed with you before setup.
Ready to build better systems for your London business?
Old Salem Solutions works with small businesses across Laurel County. No contracts, no lock-in. Just practical work that makes your operation run better.