Industries we serve
Websites & Systems for Local Retail Shops
Old Salem Solutions helps local shops in Southeastern Kentucky turn a nearby search into a walk-in: accurate hours, a website that shows what's on the shelves, and an online presence that brings customers through the door.
Retail Shops
What retail shops businesses are up against.
A local shop competes with online ordering and the bigger town an hour away. The customer who would happily buy local often does not know the shop exists, what it carries, or that it is open, because the search came up empty or the hours online were wrong.
Showing up in local search with accurate hours, a website that shows what is in the shop, and an active Google presence is what turns a nearby search into a walk-in. Reviews and a simple way to reach you keep regulars close and bring the next one through the door.
Based in London, KY · 606-250-9800
Businesses this covers
- Boutiques & apparel
- Specialty & gift shops
- Hardware & supply
- Florists & garden
- General & specialty retail
What retail shops businesses get with Advantage.
One monthly plan, not a menu to pick through. Every item on this list is included and set up around how your business actually runs.
Advantage Plan
$299/mo
The full system, connected and working together. No contracts and no lock-in.
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Professional Website, Domain & Web Hosting
A stronger website with more room for services, offers, locations, and trust-building content.
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Service, Offer & Local SEO Pages
Dedicated pages built to explain what you do, where you serve, and help customers find the right service.
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Google Business Profile Optimization
Clean up and improve the profile customers see when they find you on Google.
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Website Care & Updates
Light ongoing support for basic content updates and keeping the site in good shape.
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CRM & Customer Pipeline
Track leads, customers, notes, status, and next steps in one organized place.
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Website Lead Capture
Connect forms and quote requests so new leads are easier to track and follow up with.
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Customer Message Hub
Keep form submissions, customer messages, and follow-up conversations organized in one place.
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Appointment & Estimate Scheduling
Let customers request calls, appointments, estimates, or consultations online.
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Business Email & Google Workspace *
Professional email, calendar, meetings, and file tools configured for your business.
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Review Request System
Make it easier to ask happy customers for reviews and build trust online.
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Email & Text Follow-Up *
Send customer updates, reminders, review requests, and lead follow-ups.
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Call Tracking & Business Calling *
Make and receive business calls through the CRM, with call history tied to customer records.
* May require third-party licensing, software, or phone/SMS pass-through costs, reviewed with you before setup.
Explore each part in detail
Serving these areas
Ready to build better systems for your retail shops business?
Old Salem Solutions works with retail shops businesses across London and Southeastern Kentucky. No contracts, no lock-in. Just practical work that makes your operation run better.